Im picking up this thread over a year later. Here is my perspective.

I'm new to the game, like 36 hours. I've built a small army and leveled most buildings to 10-15, including a 10% Library.

My small army led by my free hero was sent out on a "Kingdon Event" - it was the "Wrecked wagon quest".

I log on, and my entire army of 20 carts, Hero and 50 various troops, is simply... gone.

I look in messaging, and I look in anything that looks like 'logs', and I find nothing, not one bit of notification, that tells me what has happened to them. Just... gone.

I open a support request, and get no response within.... 4 hours now.

I start searching the forums, and find a reference to dead heros found in the tavern ( what happens if I *didn't* have a tavern btw? 0.o )

I look in the tavern and viola! a dead hero. I search for this, and find this thread.

So my opinion? if you are still with me - appreesh.
I think I tend to agree with *what I think* ibizafree is saying. He has spent ten times as much money as I have, so far. 10-11 Euros is what I would spend on a game with decent replayability, and for that I expeect to get, and *keep* main characters that I invest resources and time and thought into.

Look at the monitization of *any* of the *greatest* games, and you do not see characters that just 'disappear' after *any* amount of time.

Furthermore, and finally, Crimson - I applaud your effort in terms of time, moderating a forum for the owners of teh game. No doubt you got in that position for good reason. I myself have moderatied many forums, social, gaming, and professional. I know the effort it takes, and I am happy that you find fulfillment in it.

*however*

In this thread - you do not open any point for debate, you do not encourage or invite any discourse, nor even do you provide a soft shoulder for what is perhaps a bit of a hard lump within the game design.

What you do, is allude to some mysterious "loop hole" which can be exploited to extend the 7 day extermination of a paid-for Invetment, to a 9 day.

Whoopdee-fricken-doo.

Maybe you could actually *help* some of the paying gamers in your audience, and *DISCLOSE* that, if you really thought that would make *any* difference.

I however, do not think that knowing the loop hole will make an difference.

After paying a dozen Euros to quickly start out in what I thought was a cute re-write of a previously done engine, I find that, after evaluating the game play, the game design, as well as the interface, and finally the support, I will not go as far as our poor ibizafree. I will not be around to develop 34 heros.

I encourage your game developers to enter into a discussion with a wide cross section of players, and game design theorists. Invest time adn resources in listening to them. I wish for you, success from your efforts, AmberGames.

Best wishes.

Ed Howard
(at a mimimum, a 30 year veteran of gaming) and;
President
Intellicore