I assume you are talking about the el dorado server ...
Please do always add that to any questions, this new server has a new design and a lot of new features.
If I remember the time of alpha testing correctly, you need to accept your quest rewards there, they are not awarded automatically. Did you do that?
Maybe, loging out, clearing all temporary data and loging in once again could help aswell. If both these things do not get you your rewards, I don't know what the problem could be.