answer a tiket how long? . the other time it took more than one month to reply and fix. As this time? I can not play while.
1
crimson
on: 19 Sep 2012 [17:40]
updated: 19 Sep 2012 [18:23]
High priority, 48 business hours. If you like, I can look at your ticket to see if I can help you. Please send me a message in-game and include your ticket ID. If you can not log in, what is your problem in detail? (Its risky posting a ticket ID on the forums, so don't do it).
danimf88
on: 19 Sep 2012 [17:58]
48 days? god, an operation lasting less life threatening.
danimf88
on: 19 Sep 2012 [18:02]
ok, and you send the message to holy grail
crimson
on: 19 Sep 2012 [18:22]
updated: 19 Sep 2012 [18:22]
ha, ohh man, I was not thinking right or something, I meant hours. I'm so very sorry for that.
danimf88
on: 19 Sep 2012 [18:26]
thank you very much, I appreciate your help. forgive my translation, use google tranlate.
danimf88
on: 20 Sep 2012 [14:34]
hace 5 días atrás de ddanimf88 montalvo
Date:
2012-09-15 11:03:28
ccrguez
on: 20 Sep 2012 [16:35]
I have the same problem, I put 3 tickets five days ago and haven´t been answered, what have I to do?
crimson
on: 20 Sep 2012 [16:52]
you had 3 items to send a ticket in on the same day?
ccrguez
on: 20 Sep 2012 [17:14]
updated: 20 Sep 2012 [17:18]
No, I have 2 in same day, and one in other day.
2 (Reply added 5 days back from Carlos CR)
1 (Reply added 2 days back from Carlos CR)
crimson
on: 20 Sep 2012 [17:20]
If you want me to, I'll look at the tickets. Please send the ticket ID's to me in0game. Please post the server you sent them on. I'm very busy right now and it may take me some time before I can view them.
ccrguez
on: 20 Sep 2012 [17:22]
updated: 20 Sep 2012 [17:22]
ok, thanks, I send you, but the problem it´s complicate to explain. Thanks for your quickly.
SERVER IS HOLY GRAIL.
danimf88
on: 27 Sep 2012 [10:38]
15-9-2012 still no solution.
danimf88
on: 29 Sep 2012 [10:17]
hace 2 semanas atrás, and not solution.is incredible.
ccrguez
on: 04 Oct 2012 [17:49]
updated: 04 Oct 2012 [17:52]
Hi Crimson, another day I sent you a ticket. The Server will was restarted and the support don´t restored my army yet. Ticket is of the day 15-09-2012.
In ticket, Juliana has put that will restore my army when server was restarted.
Server is HOLY GRAIL
Send you ticket again.
Thanks
