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Kenstabler
on: 30 Jul 2012 [22:54]
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I cannot set my security code on the Outmeyer server. I go to the profile and I change the field to do so and it never completes. Can someone help? Thanks.
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Hakushi
on: 31 Jul 2012 [00:25]
Try logging out from the game, and when you log back in, uncheck the option "autologin on the last visited server". After it's done, you can check the option again.
Kenstabler
on: 31 Jul 2012 [04:54]
I already didn't have that option checked, but went in and attempted it both ways and it didn't work.
Hakushi
on: 31 Jul 2012 [14:12]
The second option is when you log in, and you see the list of servers to log in, look at the right, you should see a profile button, you can also try it there.
deane
on: 31 Jul 2012 [15:50]
You have to contact support and ask them to do it, i had this problem as well (:s11:)
Kenstabler
on: 31 Jul 2012 [23:29]
Who do we contact directly and how? Thanks.
crimson
on: 01 Aug 2012 [04:04]
Kenstabler, have you tried what Hakushi said?:
Quote Hakushi:
The second option is when you log in, and you see the list of servers to log in, look at the right, you should see a profile button, you can also try it there.

When I changed my password, I had to go through the log in profile for it to work.

If that does not work, please contact support here:
http://help.ambergames.com/login
you either register with new account or submit ticket anonymously.
Kenstabler
on: 01 Aug 2012 [18:08]
I did attempt what Hakushi recommended, but with no luck. I submitted a ticket yesterday. Thanks.
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