FAQ

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{{Header | Menu = [[Main Page|Home]]}}
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__NOTOC__
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'''New to 1100AD?'''
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<table width="100%"><tr><td>[[Main_Page|<< Back]]</td><td align=right width="*">Author: Cathrine<br/> Editor: Cathrine</td></tr></table>
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----
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<div align="center">'''Frequently Asked Questions'''</div>
Please read [[FAQ/First steps|First Steps]], and the [[Gguide#On_with_the_Tutorial|Graphical Game Guide]].
Please read [[FAQ/First steps|First Steps]], and the [[Gguide#On_with_the_Tutorial|Graphical Game Guide]].
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== Frequently Asked Questions ==
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<div align="center">'''Technical Issues'''</div>
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''' What is a [[Well]] and how do I explore it? '''<br />
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A [[well]] provides your city 400 population, and at given times you may be asked to explore it.<br />
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To do this: Go into tactical view, select an army with a hero in it and click on the well and click the "explore" button. [[FAQ/How to explore the Well|[more]]]
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'''''For Players in a "[[Tactics-Off Server|Tactics-Off]]" server:''''' In town view, click on the well, if you are able to explore it you will be able to press "explore" and a battle will commence.
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=='''My account is temporary blocked. What should I do?'''==
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When wrong login/password is entered several times in a row, user account is temporary blocked and user is unable to log in for 5 minutes. After 5 minutes user may try to enter login/password again.
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''' How do I rename my town? ''' <br />
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=='''How to set the security code?'''==
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Rename your town by clicking the banner with the towns name in Town view. [[Gguide_Rename_Your_City|[more]]]
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To avoid possible profile refresh mistakes, is recommended to exit the game (use “Exit” button in the bottom right part of the screen) and log in again. In user profile click “Change” button, choose “Secret question” and type in the answer. Click “ok” and re-log again. Your security code is now set.
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''' How do I upgrade buildings? ''' <br />
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=='''I want to change sex in my user profile. How?'''==
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Click on the building you wish to upgrade, go to the "Overview" tab, and press <br />[[File:Upgrade.gif|link=]].<br />
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Contact support in order to change this.  
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'''Note:''' You must have the required buildings to increase the level of some buildings.<br />
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'''Note:''' Special buildings, like barracks, are multi-cell buildings. [[FAQ/How_to_Upgrade_a_Building|[more]]]
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''' How do I move troops? ''' <br />
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<div align="center">'''Game Issues <br/> ***Hero***'''</div>
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''Inside a city:'' Go to "tactics" view, click on the army you wish to move, and click on the cell you wish to move them to.<br />
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''To another city:'' Go to the profile of the person you wish to Attack/Aid, send a campaign to their city, select the troops you wish to send then Aid/Attack.<br />
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[[FAQ/How to move troops|[more]]]
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''' How do I get gold? ''' <br />
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=='''Heroes – why do I need them?'''==
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Buy gold [http://payments.ambergames.com//?game=1100ad here]. [[FAQ/How to get gold|[more]]]
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Hero is important part of every army. Only heroes can activate artifacts that enhance army parameters, capture cities, explore and rob locations and collect taxes.<br/>
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As well heroes affect army parameters such as attack, defense, received experience, etc. It is very important to have at least one hero for each army.
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''' What is an [[Obelisk]]? ''' <br />
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=='''Some heroes are free, others are paid. What's the difference?'''==
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Building an [[obelisk]] allows you to to buy [[Mercenaries]] with your glory. [[FAQ/Obelisk and mercenaries|[more]]]
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Game has 3 types of heroes:
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*'''Free''' — hero that doesn't require daily payments. Every player receives single free hero. Buying game subscriptions increases available free hero slots;
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*'''Conditionally free''' - hero that doesn't require daily payments, but when the hero dies or is put on the auction, he becomes paid one. This change is irreversible. Conditionally free hero can be bought with diamonds, obtained with subscription for 3 or more months, or  during kingdom-wide event;
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*'''Paid''' — hero that requires daily payment of 5 gold.
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'''Where/How do I report an error?'''<br />
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=='''My free hero become paid. Why?'''==
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There are two ways to report an error, the recommended way is to post it [http://1100ad.com/forumview.php?id=2 here on the forums]. For more severe cases contact [http://support.ambergames.com/ Amber Support].
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Majority of cases have one of two reasons: either your subscription expired, or you had lost/discarded your city.<br/>
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If your free hero become paid for any other reason – please contact technical support.
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== City Conquest ==
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=='''My free hero died. Just died, with no obvious reason. Why?'''==
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''' What is a [[Library]]? ''' <br />
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Most likely this happened due to several reason combination:
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A library allows you to take over more cities by spending resources.
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*Your subscription expired;
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*You have lost/discarded city;
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*You don't have enough gold on your account.
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Your hero might become paid after subscription expiration or city loss, and if you haven't got enough gold on your account, the hero died.
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''' What is the "knowledge rate"? ''' <br />
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=='''My free hero died/become paid. Why?'''==
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The knowledge rate in the [[library]] effects how much your resources effect your "knowledge". Knowledge is needed to control more cities.<br />
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After silver/gold subscription expiration one of two available free heroes becomes paid. This happens by chance and cannot be predicted.
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'''Ex:''' 10% Knowledge rate means 1000 resources = 100 resources to knowledge.
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You still retain one slot for free hero. You can kill all your heroes and resurrect one of them. Resurrected hero will be free for you.
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''' How do I capture a town? ''' <br />
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=='''How to kill a hero?'''==
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My raising your control points by one, you may then control an extra town. Send an army to a city, with a hero. Using the hero (split the army into groups so you can protect the hero, ''be sure to give the hero troops too!!'') select the castle and select "capture". This process takes 24 hours. [[FAQ/How to capture a town|[more]]]
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To kill a hero, you should remove him from army (if he's in army), then delete/kill the army.
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''' Why do I have to spend resources to capture a new town? ''' <br />
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<div align="center">'''***Artifacts and resources***'''</div>
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Spending resources, an in game currency everyone has access to, allows you to slowly control more cities. Because it takes resources it is recommended to only increase your knowledge when you have the resources to do so, and the army to protect your cities.
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''' I did not get the points from capturing the city, HELP! ''' <br />
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=='''How do I get diamonds?'''==
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Your score only goes up for the work you put in spending resources, you will not gain the points from other players towns.
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You may obtain diamonds:
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*As a bonus for everyday logins (1 diamond per day);
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*For some novice quests;
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*For gold buying (buying 1000, 2000, 5000 or 10000 gold rewards diamonds);
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*Inviting new users via referral system.
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== City Trading ==
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=='''Can I buy subscription for my diamonds?'''==
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''' What is a [[marketplace]]? ''' <br />
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Yes, you can. The only difference between standard subscription for gold and diamond subscription is it's duration: Diamond subscription is 7 days long at most.  
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The [[marketplace]] allows you to trade resources between players, exchange resources between your towns, and exchange with the ''black market''.
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''' How do I trade between my cities? '''<br />
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=='''How can I earn gold?'''==
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By going to the "Supply" tab in the [[marketplace]] you can select a city, select the amount of resources, and have the resources sent to your current town. (The button on the left costs GOLD and instantly sends your resources between the two towns) [[FAQ/How_to_move_Resources|[more]]]<br />
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Gold can be earned several ways:
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''Note:'' You must have the required TRANSPORTATION to move resources between towns.
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*Selling hero(es) on the auction;
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*Selling troops on the auction;
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*Selling artifacts on the auction;
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*Receiving contributions from vassals or order knights;
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*Contributions from other players for setting up diplomatic relations with them;
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*Performing tasks for other players for a fee;
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*Buying gold for real money.
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''' What is the black market? ''' <br />
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=='''Artifacts – what are they and why do I need them?'''==
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The black market is available in the "Exchange" tab, and allows you to exchange resources at a variable rate (it could be 35:1, or 15:1, or something else), or 1:1 with a fee of 10 gold.
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Artifacts are used for enhancing your army or hero parameters, other, more powerful artifact creation, or to receive pleasant gifts.
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Detailed information about artifacts you may find [[Artifacts|here]].
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== Diplomacy ==
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=='''Where can I get artifacts?'''==
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Artifacts may be obtained in adventure huts and temporary adventure huts, as well as in mercenary camps. The more difficult location is, the more powerful artifact may be obtained.
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''' Why is my vassal not giving me our contracted mercenary points? '''
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=='''How can I protect my resources in case of assault?'''==
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There are several ways how to protect available resources from robbing:
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*Transfer them to another city of yours;
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*Invest resources in library/obelisk;
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*Order to build units or buildings;
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It could be that the vassal needs to upgrade their obelisk, or it could be the mercenary points distribution system:
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<div align="center">'''***Cities, buildings and locations***'''</div>
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1) Maximal amount of points to be transferred by single diplomatic contract will be set to 10000 points.
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=='''How can I improve building?'''==
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Choose building to improve. In the “Overview” tab click “Upgrade” button. If you have enough resources for upgrade and upgrade queue is empty, building upgrade will start immediately.
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2) Transfer limit for a vassal will depend on number of owned cities/mercenary camps and on the status of the lord.
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=='''How can I upgrade stables, workshop or barracks?'''==
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To upgrade above mentioned buildings, reserve 3x3 cell place (9 cells total). Fill these 9 cells with nine 1st level buildings of the selected type. Choose one of those buildings and upgrade it. When building reaches level 10, it will automatically expand to 9 cells (3x3 cells).
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*If a lord is a standalone player - transfer limit per city/camp will be equal to 500 points
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=='''How to assault a city?'''==
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*If a lord is a member of an order - transfer limit per city/camp will be equal to 650 points
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Firstly you should obtain 10th level library, that is build and upgrade this building. Then you should invest 37500 units of each resource (wood, coal, iron, stone, lime) to expand your city control possibilities. When you got “Cities you can control currently: 2” line in your library, you re ready to assault and control another city.
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*If a lord is a master of an order - transfer limit per city/camp will be equal to 750 points
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<br/><br/>
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You will need an army to assault another city. At least one hero should accompany your army. Select the city to assault and direct your army there. In the city you should find castle, click it and order your hero to capture it. Castle capture takes 24 hours, so in favorable conditions in 24 hours city will be controlled by you.
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As for example, if a vassal has a total 10 (cities + camps), he can pay 5000 mercenary points to his lord, who is not a member/master of any order.  
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=='''How to rob a city?'''==
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To rob the city you will need an army. Carts are a must as they will allow your troops to carry more booty. At least one hero should accompany your army. Select the city to rob and direct your army there. In the city you should find storehouse, click it and order your hero to rob it. If there is any resource in the storehouse, army starts robbing.
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=='''Why do I need a marktower?'''==
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Marktower is specific building on the valley map used for further transformation. You can build marktower in any spare place in the valley (except for places obstructed by walls or terrain). It takes 24 hours to build the marktower.
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Marktower may be transformed into mercenary camp, city or fort, or your city may be transferred there.
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== [[Hero|Heroes]] ==
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=='''Why do I need walls, gates or watchtowers?'''==
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''' What is a [[hero]]? '''
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Walls, gates and watchtowers are considered to be defensive works and protect owner from assaults. Walls and gates are obstructing the path for cavalry, but watchtowers increase field of view in the city.  
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A hero is a leader of your army, which will strengthen the troops it is with.
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''' What are their skills and how do I raise them? '''<br />
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=='''What are mercenary camps?'''==
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A heroes skills effect the army the hero is with, making your army stronger. You raise them in the [[castle]] with Skill points you receive from leveling.
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Mercenary camps are specific locations on the valley map. You can capture them to obtain Mercenary points. As well they afford opportunity to hire mercenary units. Mercenary unit type depend on location.
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For example, user owning “Templar Castle” location receives 100 units of templar knights for hire and 1000 Mercenary points.  
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''' How does the hero level? '''<br />
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=='''Why do I need reputation?'''==
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By fighting and killing enemies you will gain experience and levels. Andventure huts are good places to raise your heros level.
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Reputation enables you to create diplomatic relations with other players – conclude treaties, found Orders and join them, build marktowers.
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For some servers supporting reputation system quests that player receives are based on his/her reputation level.
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''' What happens when my hero dies? '''<br />
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<div align="center">'''***Troops and army controlling***'''</div>
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When your hero dies you have to wait a few minutes before you can revive the hero. You can revive a hero in the [[Castle]] or a [[Temple]]. Heroes revived in the castle lose any experience gained towards their next level. Heroes revived in the Temple will not lose this experience, but there is a cost, in gold.
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''' Where do I buy a hero? '''<br />
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=='''How can I send my army to another city?'''==
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In the [[Tavern]] you are able to buy new heroes for Gold.
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In the upper menu choose “Valley” → “Attack”, then choose departure and destination cities. Select amount and type of units and click “aid” buttons to dispatch your army.
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''' I have a new hero, do I have to pay for it? '''<br />
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=='''How to return troops back to my city?'''==
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More than likely, the hero is free. You can check if it is free by checking the hero in the castle. When it dies it is no longer free.
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When in enemy city, gather all your units and send them to one of the exit points. There choose all your units, in the army controlling menu choose “Leave the city”, choose destination city and click “Leave” button.
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''' How do exchange my paid hero for my free hero? '''<br />
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=='''What about “Mercenary points”? How to use them and how to get them?'''==
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"I have a paid hero that I want to keep, instead of my free hero. How do I do this?" <br />
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Mercenary points (MP) are an additional resource used to recruit additional units to your army. You can acquire MP by building Obelisk of Glory or Fountain of Glory, by capturing or buying mercenary camps, or using your diplomatic skills. Hiring mercenaries using mercenary points can significantly reinforce your troops.  
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Transfer all artifacts you wish to keep.<br />
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Disband both heroes. <br />
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Choose which hero to revive in your castle. This will be your free hero.<br />
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Revive paid hero in tavern (if you wish to have a paid hero).
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=='''I have Mercenary points but have no mercenaries. How can I hire them?'''==
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If you have MP but you are unable to hire anyone, this may be due to one of the following reasons:
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*You don't have enough MP;
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*Mercenaries haven't arrived yet.
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You can hasten their arrival using “Call for arms” feature (costs 50 gold) or wait for their arrival completely free of charge.
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== Discussion ==
== Discussion ==
-[[FAQ/Battle Engine|Battle Engine]]<br />
-[[FAQ/Battle Engine|Battle Engine]]<br />

Current revision as of 10:56, 12 November 2012

<< BackAuthor: Cathrine
Editor: Cathrine

Frequently Asked Questions

Please read First Steps, and the Graphical Game Guide.

Technical Issues

My account is temporary blocked. What should I do?

When wrong login/password is entered several times in a row, user account is temporary blocked and user is unable to log in for 5 minutes. After 5 minutes user may try to enter login/password again.

How to set the security code?

To avoid possible profile refresh mistakes, is recommended to exit the game (use “Exit” button in the bottom right part of the screen) and log in again. In user profile click “Change” button, choose “Secret question” and type in the answer. Click “ok” and re-log again. Your security code is now set.

I want to change sex in my user profile. How?

Contact support in order to change this.

Game Issues
***Hero***

Heroes – why do I need them?

Hero is important part of every army. Only heroes can activate artifacts that enhance army parameters, capture cities, explore and rob locations and collect taxes.
As well heroes affect army parameters such as attack, defense, received experience, etc. It is very important to have at least one hero for each army.

Some heroes are free, others are paid. What's the difference?

Game has 3 types of heroes:

  • Free — hero that doesn't require daily payments. Every player receives single free hero. Buying game subscriptions increases available free hero slots;
  • Conditionally free - hero that doesn't require daily payments, but when the hero dies or is put on the auction, he becomes paid one. This change is irreversible. Conditionally free hero can be bought with diamonds, obtained with subscription for 3 or more months, or during kingdom-wide event;
  • Paid — hero that requires daily payment of 5 gold.

My free hero become paid. Why?

Majority of cases have one of two reasons: either your subscription expired, or you had lost/discarded your city.
If your free hero become paid for any other reason – please contact technical support.

My free hero died. Just died, with no obvious reason. Why?

Most likely this happened due to several reason combination:

  • Your subscription expired;
  • You have lost/discarded city;
  • You don't have enough gold on your account.

Your hero might become paid after subscription expiration or city loss, and if you haven't got enough gold on your account, the hero died.

My free hero died/become paid. Why?

After silver/gold subscription expiration one of two available free heroes becomes paid. This happens by chance and cannot be predicted. You still retain one slot for free hero. You can kill all your heroes and resurrect one of them. Resurrected hero will be free for you.

How to kill a hero?

To kill a hero, you should remove him from army (if he's in army), then delete/kill the army.

***Artifacts and resources***

How do I get diamonds?

You may obtain diamonds:

  • As a bonus for everyday logins (1 diamond per day);
  • For some novice quests;
  • For gold buying (buying 1000, 2000, 5000 or 10000 gold rewards diamonds);
  • Inviting new users via referral system.

Can I buy subscription for my diamonds?

Yes, you can. The only difference between standard subscription for gold and diamond subscription is it's duration: Diamond subscription is 7 days long at most.

How can I earn gold?

Gold can be earned several ways:

  • Selling hero(es) on the auction;
  • Selling troops on the auction;
  • Selling artifacts on the auction;
  • Receiving contributions from vassals or order knights;
  • Contributions from other players for setting up diplomatic relations with them;
  • Performing tasks for other players for a fee;
  • Buying gold for real money.

Artifacts – what are they and why do I need them?

Artifacts are used for enhancing your army or hero parameters, other, more powerful artifact creation, or to receive pleasant gifts. Detailed information about artifacts you may find here.

Where can I get artifacts?

Artifacts may be obtained in adventure huts and temporary adventure huts, as well as in mercenary camps. The more difficult location is, the more powerful artifact may be obtained.

How can I protect my resources in case of assault?

There are several ways how to protect available resources from robbing:

  • Transfer them to another city of yours;
  • Invest resources in library/obelisk;
  • Order to build units or buildings;
***Cities, buildings and locations***

How can I improve building?

Choose building to improve. In the “Overview” tab click “Upgrade” button. If you have enough resources for upgrade and upgrade queue is empty, building upgrade will start immediately.

How can I upgrade stables, workshop or barracks?

To upgrade above mentioned buildings, reserve 3x3 cell place (9 cells total). Fill these 9 cells with nine 1st level buildings of the selected type. Choose one of those buildings and upgrade it. When building reaches level 10, it will automatically expand to 9 cells (3x3 cells).

How to assault a city?

Firstly you should obtain 10th level library, that is build and upgrade this building. Then you should invest 37500 units of each resource (wood, coal, iron, stone, lime) to expand your city control possibilities. When you got “Cities you can control currently: 2” line in your library, you re ready to assault and control another city.

You will need an army to assault another city. At least one hero should accompany your army. Select the city to assault and direct your army there. In the city you should find castle, click it and order your hero to capture it. Castle capture takes 24 hours, so in favorable conditions in 24 hours city will be controlled by you.

How to rob a city?

To rob the city you will need an army. Carts are a must as they will allow your troops to carry more booty. At least one hero should accompany your army. Select the city to rob and direct your army there. In the city you should find storehouse, click it and order your hero to rob it. If there is any resource in the storehouse, army starts robbing.

Why do I need a marktower?

Marktower is specific building on the valley map used for further transformation. You can build marktower in any spare place in the valley (except for places obstructed by walls or terrain). It takes 24 hours to build the marktower. Marktower may be transformed into mercenary camp, city or fort, or your city may be transferred there.

Why do I need walls, gates or watchtowers?

Walls, gates and watchtowers are considered to be defensive works and protect owner from assaults. Walls and gates are obstructing the path for cavalry, but watchtowers increase field of view in the city.

What are mercenary camps?

Mercenary camps are specific locations on the valley map. You can capture them to obtain Mercenary points. As well they afford opportunity to hire mercenary units. Mercenary unit type depend on location. For example, user owning “Templar Castle” location receives 100 units of templar knights for hire and 1000 Mercenary points.

Why do I need reputation?

Reputation enables you to create diplomatic relations with other players – conclude treaties, found Orders and join them, build marktowers. For some servers supporting reputation system quests that player receives are based on his/her reputation level.

***Troops and army controlling***

How can I send my army to another city?

In the upper menu choose “Valley” → “Attack”, then choose departure and destination cities. Select amount and type of units and click “aid” buttons to dispatch your army.

How to return troops back to my city?

When in enemy city, gather all your units and send them to one of the exit points. There choose all your units, in the army controlling menu choose “Leave the city”, choose destination city and click “Leave” button.

What about “Mercenary points”? How to use them and how to get them?

Mercenary points (MP) are an additional resource used to recruit additional units to your army. You can acquire MP by building Obelisk of Glory or Fountain of Glory, by capturing or buying mercenary camps, or using your diplomatic skills. Hiring mercenaries using mercenary points can significantly reinforce your troops.

I have Mercenary points but have no mercenaries. How can I hire them?

If you have MP but you are unable to hire anyone, this may be due to one of the following reasons:

  • You don't have enough MP;
  • Mercenaries haven't arrived yet.

You can hasten their arrival using “Call for arms” feature (costs 50 gold) or wait for their arrival completely free of charge.


Discussion

-Battle Engine
-Troops
-Quests
-Other